Privacy policy

1. Introduction

Welcome to our Privacy Policy. Dragonet Sport Technology s.r.l (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide when you use our online store, Dragonet Shop (the “Service”) on Shopify. This Privacy Policy is designed to comply with local and international regulations, including the General Data Protection Regulation (GDPR) for the European Union and other applicable laws.

2. Information We Collect

2.1. Personal Information

When you make a purchase or register an account on Dragonet Shop, we collect personal information you voluntarily provide, such as your name, email address, shipping address, billing address, and payment information.

2.2. Navigation Information

We automatically collect information about your use of our store, such as IP address, browser type, operating system, pages visited, and purchase information. We also use cookies to enhance your experience and collect analytical data.

2.3. Cookies and Similar Technologies

We use cookies and other tracking technologies to personalize your experience and analyze the use of our store. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].

3. Use of Information

We use your information to:

Process and manage orders and transactions.
Provide customer support and respond to your inquiries.
Personalize your shopping experience and offer product recommendations.
Send you communications related to your order and, if you have given your consent, marketing offers and promotions.
Analyze store usage to continuously improve it.

4. Sharing of Information

We may share your information with:

Service Providers: Third parties who provide services on our behalf, such as payment processing through Shopify Payments and shipping services.
Marketing Partners: Selected partners for marketing and advertising purposes, limited to the country where they operate.
Legal Obligations: To comply with legal obligations, respond to legal requests, or protect our rights.

5. Security of Information

We take measures to protect your personal information. However, no system of transmission or data storage is completely secure, and we cannot guarantee absolute protection.

6. User Rights

In accordance with GDPR and other international regulations, you have the right to:

Access and Rectify: Access and correct your personal information held by us.
Deletion: Request the deletion of your personal information.
Objection: Object to the processing of your information for legitimate reasons.
Portability: Request the portability of your data.
Withdraw Consent: Withdraw consent for data processing where applicable.

To exercise these rights, please contact us using the details provided in the “Contact” section below.

7. Minors Under 18

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors under 18. If we become aware of having collected personal information from a minor, we will take steps to delete it.

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an effective date. We encourage you to review this page periodically for any updates.

9. International Data Transfers

If your personal data is transferred outside your jurisdiction, for example, to process a payment or provide services, we ensure that such transfers are in compliance with applicable data protection laws, including implementing appropriate measures to protect your data.

10. Contact

For any questions regarding this Privacy Policy or the processing of your personal information, please contact us at:

Dragonet Sport Technology s.r.l
Address: Via Alessandro Volta 5, 80142 Napoli NA
Email: info@dragonet.it
Phone: +39 333 693 9920